Returns, Exchanges & Refunds
If you have any questions about our Policies, please contact us prior to purchasing.
By purchasing products from GangstaGay you agree to and are legally bound by the terms of this agreement and refund policy. So, please read carefully.
We use a print on demand company to print our designs on their items, all products are unique and produced per order. Returns or exchanges are not supported if you order a wrong size, color, or simply do not like the product.
HOWEVER if there is a MANUFACTURING ERROR OR PRINTING ISSUE OR YOU RECEIVE A DAMAGED ITEM, please contact us regarding a replacement or possible refund.
Lost or Stolen Packages
In the case of LOST items, please notify us, within a timely manner. Please allow us the time/opportunity to resolve the issue with you.
When we receive your message for the missing item, we may:
- Provide shipping tracking information to show where the item is
- Issue you a refund
- Offer to send you a replacement item, if you agree
Please be aware - WE WILL NOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES CONFIRMED TO BE DELIVERED TO THE ADDRESS ENTERED FOR AN ORDER. We will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for you to investigate.
Incorrect Shipping Information Provided By You
If a package is returned due to an incorrect shipping address you provided, you may be responsible for any return shipping cost as well as the re-delivery cost to your corrected address.
Please note: WE CANNOT BE RESPONSIBLE FOR ITEMS SENT TO AN INCORRECT ADDRESS PROVIDED BY YOU THAT ARE NOT RETURNED.